FAQs
What is the delivery time?
The delivery time varies for different logistics channels and destinations. It will usually be within 21 days but may be much shorter than this depending on your location. Please refer to our shipping page for more information.
Are orders tracked?
Yes, we will issue you with a tracking number when we receive it from the courier managing your parcel.
Will there be customs charges or duties?
Please refer to the shipping page.
Can I return my items?
Yes, some items can be returned under certain conditions. You can find more information here.
I didn't receive a shipping confirmation email, what do I do?
Check you junk mail folder first then contact us if you still haven't received it.
Please contact us via customercare@dressereal.com if you have any other queries.
